Comprehensive Management of Corporate SIM Cards
Access to My Business
The My Business portal is designed to simplify SIM card management for organizations and companies. This portal offers advanced tools for managing accounts, purchasing packages, billing, and other enterprise services. This portal provides comprehensive and advanced tools for account management, purchasing packages, billing, and other enterprise services. The My Business panel enables business managers to take advantage of a wide range of features such as monitoring SIM card credit details, purchasing and managing data packages, receiving SIM card reports, multi-user account management, viewing and paying bills, receiving invoices, and other useful functionalities.
SIM Card Account Management
All corporate subscribers can use My Business to manage their organizational SIM cards in the simplest and most efficient way possible.
Only the profile managers of companies are authorized to access this portal and use its features.
Companies can find out the profile manager’s number by contacting Irancell’s Corporate Customer Care Center. Simply dial 714 from Irancell lines or 09377140000 from other lines.
My Business
In the “Account and SIM Card Management” section, the profile manager can easily view all accounts, the number of SIM cards under each account, and the type of each account (postpaid or prepaid):
Account Management
View the number of SIM cards and account type (postpaid/prepaid)
Search and filter accounts by name, account number, and type
SIM Card Management
View and update SIM card status
View SIM card information (activation date, APN, roaming, PUK)
Block and unblock SIM cards
Generate and download SIM card reports
Billing and Payments (postpaid accounts)
Access bills for the past 6 billing cycles
Pay individual SIM card debts or settle account balances
SIM Card Credit and Package Management
View and purchase active packages
View and top up postpaid SIM card credit
In the “Package Purchase” section, it is possible to buy Internet (Data), Voice, Combo, Roaming, and Shared packages for organizational SIM cards.
Select packages and filter by time and volume
Search for SIM card numbers
Automatically send invoices to the profile manager’s email
View and download invoices in the “History” menu
In this section, users can benefit from features such as multi-user account management and advanced top-up.
Shared Internet and Multi-User Account Management
Purchase a shared package for the main account (parent) and share with sub-accounts (limited or unlimited)
View and update details of parent and sub-accounts, including remaining package balance and purchase of new packages
Add new sub-accounts to the parent account and view the list of sub-account numbers
Set consumption thresholds (limited or unlimited) for sub-accounts and reset usage when thresholds are reached
Generate reports on sub-account details including date of addition, consumption threshold, and usage
Advanced Top-Up
Automatic top-up of prepaid SIM cards and automatic bill payment of postpaid accounts from the company’s general account (CGA)
Create, edit, or delete new groups and assign group managers
Manage group members including viewing, adding, or removing member SIM cards
In this section, users can access various reports about SIM cards and multi-user accounts.
Download reports on "SIM Card Management" and "Shared Service Details" in Excel format
Filter reports by date, report subject, status, and order period
Download My Business
If you haven’t installed the My Business super-app on your mobile, you can download it here.
FAQs
Since changes can be applied to all SIM cards, only the profile manager is authorized to log into this portal.
To receive the profile manager’s credentials (username and password) for logging into the portal, please send your request (as per the sample format) to: EBS@mtnirancell.ir (Irancell Corporate Customer Support).
Before sending your request, please note:
– If necessary, you can change the profile manager’s number (username) to another number from within your corporate SIM card pool.
– Please send your request from the same email address provided during registration.
– The official request letter must be signed by all authorized signatories of the company.
There are two methods to log into My Business :
– Go to business.irancell.ir, select the Corporate section, navigate to Enterprise Systems, and choose My Business .
– Use the direct link:
By entering the profile manager’s mobile number as the username and using one of the following three methods:
– Login with a fixed password
– Receive a one-time password via SMS
– Receive a one-time password via email
If you do not know the profile manager’s number, please contact support by dialing 714 from Irancell lines or 09377140000 from other lines.
Yes. Upon purchasing a package, the invoice/receipt will be automatically emailed to the profile manager. Additionally, users can view transaction details such as Internet package purchases, bill payments, and credit top-ups in the “History” menu.
Invoices are automatically sent to the profile manager’s email at the time of purchase and are also available in the “History” menu for download.
Yes. In addition to the default email, users can add an optional email address in the profile menu to receive invoices. Thus, invoices will be automatically sent to both the profile manager’s email and the additional address.
Yes. In the Dashboard section, the profile manager can easily view the overall status of SIM cards and account debts. Features in this section include:
– Quick number search for SIM card details
– View and recalculate profile debt summary
– View and recharge the company’s general account (CGA)
– Set balance alerts for advanced payment services
– View profile summary, number of SIM cards, and their status
– Direct link to Irancell Store for purchasing enterprise products and packages
In this section, users can resolve issues and stay updated with the portal’s latest updates through:
– FAQs
– Downloading the portal user guide
– Reporting errors via email to the support team